UK watchdog announces compensation for heating oil customers after Iran war price hikes

The Competition and Markets Authority said some suppliers will compensate customers for cancelled orders and price increases, and recommended new regulations to protect vulnerable households.

• The CMA said approximately 1,700 households were forced to reorder at higher prices or go without fuel, costing up to £350 each.
• The CMA said some suppliers have agreed to compensate customers, and it is preparing legal action against firms that refuse to comply.
• The CMA recommended new regulations on price quoting and cancellations, and better support for vulnerable consumers.
• Chancellor Rachel Reeves said she is concerned about the lack of protections for heating oil households and will consider further measures.